“After you fill out an application, we highly recommend reading through our entire step-by-step process to understand the typical timetable from start to finish.”
Our Process
Apply Online
Fill out an application to show interest and explore if your family would be a good fit for one of our Lab puppies.
Choose Your Puppy
If your application is approved, you may place a $300 refundable deposit to be placed on a waiting list. Then you can choose a Labrador puppy from a new litter.
Reserve Your Lab puppy
Once a litter has been born and we know the number of male and female puppies and their color, we will give you the opportunity to reserve a pup. The balance of your 50% deposit comes due and becomes non-refundable.
Puppy Health Guarantee
Outwest Kennel guarantees your puppy to be in good health, to the best of our knowledge, on the day of your adoption. This means that we will take reasonable measures to ensure your puppy is healthy on Adoption Day. By accepting the puppy, you also accept the responsibilities of ownership. The following is the extent of our Health Guarantee.
Seven Day Buyer’s Responsibility
It is the Buyer’s responsibility to have an appointment at your licensed veterinarian’s office for a well-check within 7 days of the purchase of your puppy. Contact Outwest Kennel if your licensed veterinarian diagnoses any health issues at your puppy’s first well-check visit.
If the puppy is diagnosed by a licensed veterinarian to be suffering from a life-threatening or debilitating disease within the first 7 days after pick-up or delivery, the Buyer can return the puppy for a refund of the purchase price of the puppy. (Life-threatening/debilitating illness or disease does not include common puppy issues such as ear mites, giardia, coccidia, etc.) If the puppy is not examined by a licensed veterinarian within this 7-day period, the return/refund policy will be void.
If your puppy has an emergency health concern within the first 7 days before your scheduled licensed veterinarian visit, please call our Client Experience Team at (864) 453-8997 immediately and they will help you make the decision on the best course of action for your puppy. Keep in mind that our guarantee is only up to the purchase price of your puppy, and we are not obligated to pay veterinary bills exceeding the purchase price of your puppy. Outwest Kennel is not responsible for non-medical expenses (e.g. food, kennels, toys, beds, carpets, cleaning), or other non-medical expenses such as personal time spent, or other animals affected by contact with the puppy. Our Puppy Health Guarantee is not a replacement for pet insurance which we highly recommend.
Common Adoption Issues
It is common for puppies to experience stress when transitioning to their new home. This may lower their immune systems temporarily and make it more difficult to fight parasites like Giardia and Coccidia. If your puppy experiences loose stools or diarrhea but is not lethargic and does not have other health issues, please be sure to mention this to your licensed veterinarian during your first veterinarian-check.
Common puppy parasites like giardia, coccidia, hookworms, etc. are easily treatable. If at your first veterinarian-check (which must take place within 7 days after Adoption Day) your puppy is diagnosed with a parasite, Outwest Kennel will be glad to help cover the cost of initial diagnosis and first treatment/medication for your puppy up to $100. We cannot be responsible for on-going parasite issues after 7 days as we have no control over your puppy’s environment in/at your home. Most breeders do not cover any costs for treatments related to these common puppy issues.
Health Insurance
Our Puppy Health Guarantee is not a replacement for pet insurance, which we highly recommend. It does not cover the costs of problems related to accidents, congenital/genetic sickness, or costs of covered illness in excess of the initial cost of the puppy. If you have health insurance, our Health Guarantee takes a secondary position to your insurance policy. We will pay deductibles and copayments for costs we would normally cover under this Health Guarantee.
While we make our best-guess estimates, results in hybrid dogs can be difficult to predict with accuracy so we cannot guarantee final weight, height, coat type, color, amount of shedding, etc.
Results of canine genetic testing can vary extensively, with puppies within the same litter from the same parents testing differently. Due to vague results and general inaccuracies as stated by canine DNA testing companies, we are not able to guarantee canine DNA test results.
Spay/Neuter Contract
If your dog has not been spayed or neutered by 12 months old, this entire guarantee will be null and void. It is the Buyer’s responsibility to send us an electronic copy of the spay/neuter invoice from a licensed veterinarian when the procedure is complete. Proper licensed veterinarian documentation will be required in the event you want to redeem our Puppy Health Guarantee.
Purchase Price
The limits of the Health Guarantee are related to the purchase price of the puppy. The “purchase price” of a puppy is the initial price paid. It does not include the price of training or delivery charges.
Final Notes
Our puppies are bred with the intention of being only family pets, and not as breeding, show, or service dogs. Therefore, we do not provide codes or information necessary to register for various breed organizations. Many of our puppies have gone on to be trained to become excellent service or companion dogs, but we do not guarantee a dog or breed to be used as a companion/service dog.
Our Puppy Health Guarantee is to the original owner of the puppy and is not transferable to a new owner. If any Outwest Kennel’ dog is resold or gifted to another home at any point, the spay/neuter contract is still active, but our Puppy Health Guarantee is no longer in effect.
If you have any questions about our Puppy Health Guarantee, please contact us at grandviewranch@gmail.com.